All supplier quotations, logistics costs, and other information are disclosed to customers. We do not earn price differences or commissions, and only charge reasonable service fees. In the 2024 customer satisfaction survey, the score for "service transparency" reached 4.8/5.
The domestic team provides instant communication services on weekdays, with an average response time of 2 hours for customer inquiries. For urgent orders, we can coordinate with the factory to issue a quotation within 48 hours.
Unlike large trading companies, we specialize in serving small and medium-sized orders with procurement amounts ranging from $20,000 to $500,000. In 2024, such orders accounted for 60% of our total business. We accept various payment methods such as L/C and T/T.
Wuhu VINAC International Trade Co., Ltd., founded in 2016, is a service-focused cross-border trader of industrial products. Based in China's manufacturing hubs (Yangtze & Pearl River Deltas), it offers end-to-end procurement—from supplier selection to delivery—for global buyers. With 10+ years of expertise, VINAC partners with 100+ manufacturers and serves small-to-medium businesses across 20+ countries, including Europe, North America, and Southeast Asia.
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